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PRIVACY POLICY

Welcome to our Privacy Policy. At Clinique Podiatrique de Chomedey, we value your privacy and are committed to protecting your personal information. This document outlines how we collect, use, and safeguard your data when you interact with our website. We encourage you to read this policy carefully to understand our practices and your rights regarding your personal information.

Statement

1.1. We recognize the importance of privacy protection for everyone, and we are committed to maintaining the confidentiality of our users’ information. This privacy policy aims to inform you about the collection, sharing, and use of personal data when you use our website. It also tells you how you can access your personal data, update it, or manage it.

 

1.2. By using our site, you accept the terms of this privacy policy.

Definitions

2.1. “Personal information” refers to data relating to an identifiable person, in accordance with privacy laws

 

2.2. “Privacy laws” refers to the Act respecting the protection of personal information in the private sector, R.S.Q. P-39.1, as well as the Personal Information Protection and Electronic Documents Act, S.C. 2000, c.5, and their respective regulations.

 

2.3. “Privacy policy” refers to this policy governing the collection, use, disclosure, retention, and deletion of personal information in compliance with privacy laws.

Discretionary power

Some provisions of this privacy policy may exceed legal requirements. In such situations, we have the necessary latitude to apply them.

 

3.1. Personal information” refers to data relating to an identifiable person, in accordance with privacy legislation.

3.2 “Privacy Laws” refers to the Act respecting the protection of personal information in the private sector, L.Q. P-39.1, as well as the Personal Information Protection and Electronic Documents Act, S.C. 2000, C.5, and their respective regulations.

3.3 “Privacy Policy” refers to this policy governing the collection, use, disclosure, retention and deletion of personal information in compliance with privacy laws.

Personal data

4.1. For the purposes of this privacy policy, personal data includes any information about you that allows for your identification. When you interact with our website, we may collect personal data, including but not limited to:

 

4.1.1. Your full name.

 

4.1.2. Your addresses.

 

4.1.3. Your phone numbers (including mobile phone numbers) and email addresses.

 

4.1.4. Cookies, if you accept them when visiting our website.

 

4.1.5. Your username and password.

 

4.1.6. Information collected during your visit to our website, including your IP address, operating system, browser type, device type, and time zone settings.

 

4.1.7. The date and time of your visit to our website.

 

4.1.8. The pages of our website that you view.

 

4.1.9. Documents you have viewed and any other correspondence with us.

 

4.1.10. Any other information relevant to the services we offer.

Cookies

5.1. Our website uses cookies, which are small pieces of information stored on your computer to identify your browser during your interaction with the site. Cookies may contain user identifiers and preferences. Our service providers use cookies, and these may be stored on your computer when you visit our site.

 

5.2. Cookies are classified as “persistent” when they are kept by a web browser until their defined expiration date, unless the user deletes them before this date. They are considered “session cookies” if they expire when the browser is closed. Although cookies generally do not contain personally identifiable information, the personal data we hold may be linked to the information stored in cookies.

 

5.3. On our website, we use cookies for the following reasons:

 

5.3.1. To identify you when you visit our site.

 

5.3.2. To manage the content of our website.

 

5.3.3. To help administrators manage site content during its creation and updating.

 

5.3.4. To store your preferences and personalize the site accordingly.

 

5.3.5. To enhance the security of your account by preventing fraudulent use of login information and ensure the security of our site and services.

 

5.3.6. To analyze the use and performance of our site and services.

 

5.3.7. To promote our services to generate interest and engagement.

 

5.4. If you prefer not to use cookies, you can configure your browser settings to refuse and delete them.

 

Collection and use of information

6.1. We only collect personal data when you give us your consent or when you voluntarily provide it through our website. We believe in minimizing data collection and limiting its use to the purposes for which we have received authorization, to provide the services you purchase or interact with, or to comply with legal obligations, government requests, court orders, or other legal requirements.

 

6.2. The personal data we collect is used to provide you with the services you have requested, such as appointments, treatments, and medical care; to manage our clinic, and to maintain and develop relationships. Collecting this data helps us better understand our visitors and the content on our website that interests them. The objectives of this collection include, but are not limited to:

 

6.2.1. Responding to your requests, comments, or questions.

 

6.2.2. Processing orders or informing you about our site, services, or products.

 

6.2.3. Improving the content, appearance, and usability of the site and tracking its use for internal analysis.

 

6.2.4. Providing necessary notices and informing our users of site updates.

 

6.2.5. Sending offers, announcements, or newsletters by email to your address, if you consent, to personalize our content.

 

6.2.6. Fulfilling our obligations arising from contracts concluded with you.

 

6.2.7. Managing and planning our activities while ensuring compliance with applicable laws and regulations.

 

6.2.8. For research, statistics, website improvement, products and services, and to evaluate the effectiveness of our advertising.

 

6.3. Any use or disclosure of your personal data for purposes other than those described in this policy will require your prior consent.

Data storage and security

The personal data we collect is stored on our servers. After receiving your personal data, we implement reasonable administrative, technical, and physical security measures to protect this information against misuse, loss, unauthorized access, modification, or disclosure, to ensure its confidentiality.

 

7.1. We apply appropriate security measures to the sensitivity of the information collected, including physical, organizational, and technological measures. Access to your personal data is restricted to authorized employees necessary to provide you with products or services. Personal data is only used or disclosed for the purposes for which it was collected, with the consent of the parties concerned, and is retained for as long as necessary for these purposes.

 

7.3. However, it is important to note that no transmission of information over the Internet is 100% secure, and we cannot guarantee the absolute security of this information.

Responsibility

8.1. We are responsible for collecting personal data from our users.

 

8.2. Clinique Podiatrique Chomedey

 

8.3. Designated person: Mr. George Ramos

 

8.3.1. Name: Clinique Podiatrique Chomedey

 

8.3.2. Address: 3030 Bd du Curé-Labelle #103, Laval, QC H7P 0H9

 

8.3.3. Phone: 450-682-7800

Disclosure and retention of your personal data

9.1. We do not sell, rent, or disclose your personal data to third parties in any way, except as provided for in this privacy policy or agreed upon individually in a separate agreement.

 

9.2. Any complaint, question, or problem violating this privacy policy will be handled confidentially. However, disclosures may be necessary to resolve problems and implement appropriate solutions.

 

9.3. We retain the personal data we collect for the duration of our activity and as long as necessary to provide the services you have requested or to comply with applicable legal, tax, or accounting requirements. We do not keep your data longer than necessary, except in compliance with applicable laws.

 

9.4. Personal data that is no longer necessary to achieve the identified objectives will be destroyed, erased, or made anonymous.



Access to your personal data

10.1. You have the right to access your personal data in our possession, update it, and correct inaccuracies, subject to certain legal exceptions. You can request (i) corrections or updates to your personal data, or (ii) deletion of your personal data from our marketing database by email.

 

10.2. If you wish to update your personal data, please contact us using one of the methods provided in section 8.2. When you contact us, we may ask you for personal information to verify your identity and ensure proper handling of your request.

 

10.3. If you request the deletion of your personal data, we can only honour this to the extent that this data is no longer necessary for the services purchased or used, or required for business purposes or legal or contractual record-keeping requirements.

 

10.4. If you have consented to the collection and use of your personal data, you also have the right to withdraw this consent.

Failure to provide personal data

11.1. When the law requires the collection of personal data to allow us to provide our services and you do not provide this data, we may not be able to provide you with the services for which you have engaged us. In such situations, we may have to cancel our agreement or contract, and we will inform you in the case of a cancellation due to failure to provide personal data.

Transparency

12.1. We are committed to being transparent about the personal data we collect, use, and store. We invite you to contact us via one of the methods provided in section 8.2 if you have any questions.

Changes to the privacy policy

13.1. This privacy policy came into effect on November 12, 2023, and replaces all previous versions.

 

13.2. We reserve the right to modify this privacy policy if necessary, without notice. We therefore encourage you to consult this policy regularly.